CONSUMERS MUST CONTACT STORE WHERE SLEEPER WAS PURCHASED FOR ALL REPAIRS
INFORMATION REQUIRED WHEN ORDERING REPAIR/REPLACEMENT PARTS
(ALWAYS INCLUDE DATE OF PURCHASE, DESCRIPTION OF THE PROBLEM AND INFO
BELOW ACCORDING TO PART ORDERING)
- REPLACEMENT MECHANISM (HICKORY SPRINGS)
**LAW LABEL IS SEWN INTO
DECKING**
(PARTS AVAILABLE: TRAMPOLINE DECKING, SPRINGS OR
COMPLETE UNIT)
INFORMATION NEEDED: SERIES # AND #
i.e.: SERIES # 900
68
MECHANISM IS SENT AT NO CHARGE IF UNDER WARRANTY.
DOES NOT COVER LABOR CHARGE.
- REPLACEMENT MATTRESS (PRESTIGE FABRICATORS)
**LAW LABEL SEWN ONTO SIDE OF MATTRESS**
INFORMATION NEEDED: SERIES # (NUMBERS UNDER THE BAR CODE)
i.e.: (11172-1033026072-0001)
NO CHARGE FOR THE REPLACEMENT MATTRESS IF UNDER WARRANTY,
BUT THERE IS A CHARGE FOR SHIPPING.
- REPLACEMENT AIR MATTRESS (LEGGETT & PLATT)
(PARTS AVAILABLE: MATTRESS COVER, BLADDER, REMOTE
WAND AND EXTERNAL PUMP)
INFORMATION NEEDED: STYLE #, DATE OF PURCHASE & PROBLEM
WITH MATTRESS
**INSTRUCTIONS ARE SENT WITH REPLACEMENT AIR MATTRESS PARTS.
LOT # MUST BE CUT OFF AND SENT BACK TO L&P WITHIN 30 DAYS
OF RECEIPT. IF REQUIRED INFO IS NOT SENT BACK TO L&P THEN
THERE WILL BE A CHARGE FOR THE PART AND SHIPPING**
- ALL OTHER PARTS
(SEAT CASINGS, CORES, PILLOW, I/S & O/S BACKS,
I/S & O/S ARMS ETC)
INFORMATION NEEDED FROM THE LAW LABEL OR RECEIPT:
STYLE #
FABRIC (PATTERN & COLOR AT BOTTOM OF LAW LABEL)
PROBLEM WITH PART
PARTS ARE SENT AT NO CHARGE IF UNDER WARRANTY
**OVERNIGHT SOFA WILL NOT ACCEPT CHARGES FOR LOCAL REPAIRS OR RETURNED
MERCHANDISE WITHOUT PRIOR FACTORY AUTHORIZATION. PLEASE CONTACT THE
OFFICE AT 828-324-2271 FOR AUTHORIZATION AND OSC#**
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